Terms & Conditions

Physical Gift Cards and eGift Cards are redeemable in any participating Total Tools store via eftpos and online.  Not to be redeemed as cash or used to pay store credit accounts.

Gift Cards are not reloadable and non-refundable.  Treat this Gift Card like cash as lost or stolen cards will not be replaced or returned.

Total Tools accepts no responsibility for the loss, theft or destruction of this Gift Card. It is up to the cardholder to use the full value within the validity period.  No change will be given.
Total Tools gift cards are only redeemable in Total Tools stores and on the Total Tools website.

Any physical gift card purchases online are subject to ‘delivery’ only and a delivery charge will be applied.  Should you wish to ‘pick up/collect’ a gift card in-store the purchase should be made in store. eGift card purchases do not incurr a delivery fee.


All gift cards purchased on or after 31 March 2018 will expire 36 months from the date of issue. Gift cards issued prior to this date have a 2 year expiry. Following the expiry, any unused amount will not be refunded and the gift card will be voided.

Please contact our Support Office on 03 9261 1908 during business hours or contact form (Online Shopping -> Gift Cards) if you require additional information.