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FREE CLICK AND COLLECT EVERY TOOL EVERY TRADE AUSTRALIA WIDE DELIVERY

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Welcome to the Total Tools Blog! This is the place where you will find helpful hints, product facts and recommendations on all things tools. Total Tools has compiled lots of interesting information that will surely ease your next purchase decision in buying various tools. So please, kick your feet up, relax and enjoy your stay. And best of all, all products featured in the blogs, Total Tools stock!

Become an exclusive Total Tools Insider a reap the rewards! Become an exclusive Total Tools Insider a reap the rewards!03/02/2017
Deals, Dollars & Digital Receipts! INTRODUCING THE ALL NEW Total Tools Insider App & Loyalty Program New look and even more rewards! We've undergone a change based on feedback of our super awesome loyalty members, the end result the ultimate loyalty program for our exclusive Total Tools Insider members. As a Total Tools Insider, you'll step into a world of VIP access to all things trade and tools. Your exclusivity... See More
The Total Tools Exclusive Makita Mak Cash Event! The Total Tools Exclusive Makita Mak Cash Event!17/01/2017
3 Days of Makita Heaven! You've asked for it and we've delivered! The Makita Mak Cash 3 Day Event is back bigger than ever. What makes this event so great is that depending on the amount you spend online or In-Store, you'll be entitled to "Mak Cash" which are credits that can be used on future Makita purchases, both In-Store and online. The Makita Mak Cash Madness event is only... See More
Start your career with the right tools! Start your career with the right tools!13/01/2017
2017 The Year of the Apprentice! Total Tools and SP Tools have teamed up to offer hot apprentice deals exclusive to our next generation of tradesman & tradeswomen. The 2017 SP Tools Apprentice Only Deals offers any trade apprentice with a valid TAFE/MTA enrollment form or ID card exclusive pricing on select SP Tools. Offer is valid from 1 November 2016 to 30 June 2017. Open to online & In-store... See More
If you're an apprentice, 2017 is your year! If you're an apprentice, 2017 is your year!04/01/2017
2017 The Year of the Apprentice! Total Tools and Sidchrome have teamed up to offer hot apprentice deals exclusive to our next generation of tradesman & tradeswomen. The 2017 Sidchrome Apprentice Only Deals offers any trade apprentice with a valid TAFE/MTA enrollment form or ID card exclusive FREE bonuses when select Sidchrome tools are bought. Offer is valid from 1 December 2016 to 30 November 2017. Open to online &... See More
Start 2017 with some BONUS Makita gear! Start 2017 with some BONUS Makita gear!03/01/2017
Free Makita Cordless Tools! The new year is upon us and what better way to start 2017 than with some FREE Makita cordless tool redemption offers. Starting January 1, 2017 and running until March 31, 2017, when you purchase select Makita Brushless Cordless Tool Kits, you'll be able to redeem either a Makita Recip Saw Skin or Makita Brushless Impact Wrench Skin. How does it work? Depending on which Makita... See More
Dewalt XR FLEXVOLT Super Skins Offer! Dewalt XR FLEXVOLT Super Skins Offer!22/11/2016
Grab BONUS Gear When You Buy XR FLEXVOLT! If you are still sitting on the fence deciding whether or not to upgrade your tools to the revolutionary XR FLEXVOLT range, now is the time! Running until December 31 2016, when you purchase the XR FLEXVOLT DCG414N-XJ 54V Grinder , DCS388N-XJ 54V Recip Saw or the DCS575N-XE Circular Saw , you'll be able to REDEEM a FREE battery & charger! Also,... See More
It's a Knock Out Punch by Milwaukee in the 3 Day Sale! It's a Knock Out Punch by Milwaukee in the 3 Day Sale!16/11/2016
Knock Out the RRP with the Milwaukee 3 Day Sale! The Milwaukee tools 3 Day Knock Outs Sale is definitely not to be missed, as your favourite M12, M18, FUEL and even the brand new ONE-KEY cordless tools are all on sale. Tools such as the new M18 FUEL ONE-KEY enabled 5.Ah 2 Piece Combo Kit, M18 9.0Ah REDLITHIUM High Demand Battery and the new M18 FUEL 254mm Sliding Compound... See More
Choosing Your Next Air Compressor Made Easy Choosing Your Next Air Compressor Made Easy11/11/2016
Air Compressor Selection Guide Choosing the right compressor Buying a quality compressor that’s best suited to your needs will save you time and money in the long run and it’s an easy process that just requires understanding a few key concepts. This guide will help direct you towards making the best possible purchase. Selecting the right compressor will mainly depend on four factors: The total air consumption of the all... See More
New LENOX METALMAX Proves Diamonds Truly Are Forever! New LENOX METALMAX Proves Diamonds Truly Are Forever!10/11/2016
Durable design delivers clean, smooth cuts & long-lasting product life! What is LENOX MELTALMAX? LENOX METALMAX diamond abrasive, are a new alternative to abrasive cutoff wheels for increased durability and smooth, clean and even cuts. LENOX METALMAX offers a solution for common bonded abrasives issues, including diameter retention and less dust residue. How does it work? Made with metal cutting diamonds bonded to the wheel’s surface, LENOX METALMAX is manufactured... See More
Introducing the Milwaukee ONE-KEY - Unlocking the digital jobsite Introducing the Milwaukee ONE-KEY - Unlocking the digital jobsite09/11/2016
It's time to take control of your tools! Welcome to the next industry-changing technology, Milwaukee ONE-KEY which is the first digital platform for tools and equipment. ONE-KEY provides you with complete control and access to your tools information wirelessly, that enables you to customise your favourite Milwaukee tools to your specifications. This will fundamentally change the way users interact with their tools and help solve user problems and frustrations the... See More
Spend on Bosch Blue & MT products to earn your bucks! Spend on Bosch Blue & MT products to earn your bucks!07/10/2016
Earn Some Bucks In-store & Online! Bosch Australia are EXCLUSIVELY offering the bonus bucks promotion to Total Tools that means, no one else is doing it except us! All you need to do is purchase any products from the Bosch Blue or the Bosch Measuring Tool range before December 31st 2016 and you'll get cash back! In store Bosch Bonus Bucks must be used in the same transaction and can... See More
WIN the 400+BHP V8 Cobra Beast By Spending On Sidchrome Tools! WIN the 400+BHP V8 Cobra Beast By Spending On Sidchrome Tools!22/08/2016
Can You Tame The Beast? Here it is! The 2016 Sidchrome Project Car is the venomous Cobra punching out 400+BHP, valued at $120,000! To WIN her is simple: purchase any quality Sidchrome tool and follow the link below to register your product. For every $ you spend on Sidchrome, you will get 1 entry into the draw. Who wouldn't love to WIN this! How do I ENTER? To WIN the... See More
Claim Your Free Karcher Accessories Today! Claim Your Free Karcher Accessories Today!16/08/2016
Claim Your Free Accessory Today! Karcher Australia are offering a FREE pressure washer accessory of your choosing, worth up to $99 when you purchase any K3, K4, K5 or K6 Karcher pressure washer. Offer is via redemption and must be claimed online on the Karcher Australia Redemption Site . Valid between August 1 2016 September 30 2016 and is open to online and In-store purchasers. What can I redeem? Power... See More
New Q3 2016 Milwaukee Redemptions New Q3 2016 Milwaukee Redemptions15/07/2016
New Milwaukee Redemptions! Milwaukee have a great range of redemption offers available for you to take advantage of today. To be eligible all you need to do is purchase one of the products listed below to claim the FREE redemption offer. Depending on what you buy, you can redeem a: M18 Jobsite Radio M18 4.0Ah REDLITHIUM-ION Battery M12 Wireless Jobsite Speaker SHOCKWAVE 18 Piece Kit M12 Multitool Skin M18 HACKZALL... See More
Get INSTANT Cashback On Your Bosch Blue Tools! Get INSTANT Cashback On Your Bosch Blue Tools!13/07/2016
Get Your VISA Prepaid Cashback Today! BOSCH BLUE BAREBONES CASHBACK Receive your VISA prepaid card today when you spend selected amounts on Bosch Blue Skins through Total Tools! Remember you will need to redeem your VISA cashback via boschpromotions.com.au/CASHBACK How does it work? Get $20 cashback when you spend $100 on Bosch Blue 18V Skins in a single transaction Get $50 cashback when you spend $200+ on Bosch Blue 18V... See More
A Fully Cordless Jobsite Is A Reality - Dewalt XR 54V FLEXVOLT A Fully Cordless Jobsite Is A Reality - Dewalt XR 54V FLEXVOLT29/06/2016
The Future Of Jobsites Is Here! THE GAME HAS CHANGED A corded jobsite could be a thing of the past, thanks to the introduction of the Dewalt 54V FLEXVOLT range designed to turn your worksite into a fully cordless environment. The FLEXVOLT range is the world's first convertible power tool battery that allows for 18V power tool usage, as well as amplifying voltage to deliver 54 volts of power when... See More
Stay warm this winter with heated clothing! Stay warm this winter with heated clothing!24/06/2016
The Milwaukee Heated Clothing Range Is Your Friend This Winter! Fight the winter chills with a Milwaukee M12 Heated Jacket or Hoodie! The M12 heated clothing range from Total Tools is your best friend this winter in the fight against the cold on the jobsite. Improve productivity and minimise complaining/whinging about how cold it is outside to your mates on the jobsite by grabbing yourself a jacket or hoodie online... See More
Darwin V8 Experience Darwin V8 Experience10/06/2016
Meet Craig Lowndes at Total Tools Darwin! Total Tools Darwin is not only the largest professional tool retailer within the Northen Territory but come Wednesday June 15 at 5PM, we'll be the home of Darwin's largest V8 experience event! Come on down and meet everyone's favourite racer Craig Lowndes, Jamie Whincup of Redbull Racing and the boys from the Preston Hire Racing Team! Plenty of fun to be had with... See More
ARB Milwaukee Promotion ARB Milwaukee Promotion01/06/2016
FREE $100 ARB Gift Card When You Purchase Milwaukee! Are you a tradie who loves off roading? Or do you drive a 4x4 and love ARB accessories to pimp out your ride? Do you love Milwaukee tools? If you ticked YES to all of these then you'll really want this promotion. Recieve a ARB 4x4 Accessories $100 Gift Card when you purchase $2000 or more in one transaction on any... See More
EOFY rush is on now! Get in quick before the tax man visits! EOFY rush is on now! Get in quick before the tax man visits!27/05/2016
IT'S TAX TIME! Or what we at Total Tools like to call "Tool Time". There's no better time to purchase new tools than before the end of the financial year thanks to the $20,000 tax deduction on assets for small businesses. The June period doesn't need to be painful or expensive, as there are some really good tax deductions for tradies, both salary or wage workers. We understand that tax... See More

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Delivery Information

Collect in store or Delivery?

You can opt to have your order delivered or, if you prefer not to pay for delivery, you can collect it from a convenient store that has the required stock available. When you place an item in your basket you will be asked to select either delivery or collect in store. If you opt for delivery the delivery charge will then be added to your basket. If you opt for collect in store you will then be asked to select which store you would like to collect from. The options you choose can also be changed in the final stage of the checkout process should you wish to change your mind.

Delivery Charges

Delivery charges are dynamically calculated depending on the delivery postcode and the weight and dimensions of the products in your basket. We use a combination of different couriers in order to provide you with a fast and affordable service.

You can also opt to collect from a store free of charge.

Delivery Locations

Total Tools can deliver anywhere in Australia. Unfortunately international delivery is currently not available. We are also unable to deliver to PO boxes.

Estimated Order Timeframes

If you opted to collect in store you will receive an email to inform you when your goods are ready for collection.

If you opted for delivery, you will receive an email when the goods have been despatched to the couriers.

We aim to despatch all orders within 1-2 working days. In the unusual event of a delay to the despatch of your order you will be contacted at the earliest opportunity. Once the order has been despatched the estimated delivery time is as follows:

Metro (Excludes Perth Metro and Hobart Metro) 1-2 days

Perth Metro & Hobart Metro 3-4 days

Regional Areas 3-4 days

Remote Areas 6-9 days

Please note that these delivery timeframes are estimates and are not guaranteed.

Delivery Tracking

You can track your parcel by going to https://www.temando.com/education/track-your-item and inputting your tracking number which is displayed on your despatch email. Proof of delivery (POD) is available on request.

Should you have any questions about your order once it has been despatched please contact the store who fulfilled your order. The store details can be found on your despatch email.

Receiving your order

If you are not home when the delivery driver arrives they will leave a card with details on how to re-arrange your delivery. All orders must be signed for and ID may be required upon delivery.

Deliveries that require a forklift or loading dock

If you are ordering a large item that requires a forklift or loading dock for delivery and you have these facilities available for the delivery then please tick the appropriate box at the checkout. This will reduce your delivery charge as we will not need to cater for these requirements. Please note, if you confirm that a forklift or loading dock is available but when the delivery arrives it is not, the delivery will be aborted and you will be charged a re-delivery fee. Your original delivery charges will not be refunded.

Total Tools Online Returns Policy

Consumer Guarantees

If you believe an item is faulty, you may have rights to a remedy under the Australian Consumer Law. The Australian Consumer Law does recognise that the relevant time period may vary by product (or service) depending on the nature of the goods (or service), the price paid and any representations made about the goods (or service).

Where you believe an item is faulty, it may be necessary for us to send your goods to the manufacturer or their service agent for it to be assessed within a reasonable period of time. If there is a major failure with the item, you may choose a refund, exchange or repair. If the failure is minor, we will repair the item (or, at our discretion, we may replace the item) within a reasonable time.

Where an item is damaged through misuse or abnormal use, Total Tools cannot provide a refund, exchange or repair.

Total Tools require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.

Damaged in Transit

Please do not sign for the delivery of goods that are obviously damaged. If damage is only found upon unpacking then please contact the store that fulfilled your order as soon as possible. Store contact details can be found on your order confirmation email. They will then arrange for the goods to be collected and a refund or replacement item sent out to you. Alternatively please take the items to your nearest store where they will be able to help you.

Not as advertised/Incorrect Item

In the unlikely event that your order arrives and the product is not as advertised or you have received an item that differs to what was ordered, please contact the store that fulfilled your order as soon as possible to seek a remedy. Store contact details can be found on your order confirmation email. Alternatively please take the items to your nearest store where they will be able to help you.

Faulty Product

Please contact the store that fulfilled your order. Store contact details can be found on your order confirmation email. The store will need to assess whether the fault is a major or minor fault and will organise an appropriate remedy. Please note, if necessary products may be sent to the manufacturer for assessment to determine if they are faulty.

Change of Mind

Please note consumers are not entitled to a refund or exchange if you simply change your mind on the product purchased.

Valid Receipt

A copy of your in store purchase receipt or online order confirmation email is required for any return. If returning your product to store please ensure you take a copy with you

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