Total Tools - Low Price Guarantee Policy (Terms & Conditions)

At Total Tools we offer Low Prices, every day, guaranteed. We will not be beaten!

We check our prices daily against our competitors to ensure you can shop online or instore with the confidence you are buying at the very best price, every day.

Should you find a lower advertised price for the identically stocked product elsewhere, we will happily match the price. [Subject to Terms & Conditions – see below for details]

At times prices have moved in the market, and our in store and online price for printed catalogue items may be lower. Check online or instore for the latest price.

How to Price Match

Simply fill in price match form available on every product page or visit a Total Tools Store. We will verify the price, and then immediately match any current advertised price (Terms & Conditions apply).

Terms & Conditions

For eligibility, the following terms and conditions need to be met;

• Product must be identical (same brand, colour, model #)
• Product must be currently advertised in print or electronic media (Including newspaper, catalogue, radio, television advertising or online)
• Product must be in stock at the competitor
• The competitors price of the product must be inclusive of delivery fees, taxes and charges
• The competitors price is lower than our price on the day the price guarantee is requested (day of purchase)
• The competitors price excludes finance, installation, bundling, rebates, cash back, coupon offers, loyalty rewards or free bonus goods.
• The competitor is located in Australia

The following exclusions apply;

• Trade/commercial quotes and/or large volume/bulk purchases
• Products for sale via auction, stock liquidations, fire sale, sale or clearance (including eBay, Amazon)
• Blemished, seconds, refurbished, damaged or ex demonstration stock
• Advertising errors where competitor has published a rectification notice
• Special event, club or membership offers, third party promotions or prices not available to the general public
• Special order products

Total Tools reserve the right to terminate or amend the price guarantee policy at any time without notice.

For Further Information

Further information may be obtained in-store at any of our stores nationwide or online at www.totaltools.com.au/price-match-guarantee. Alternatively, contact onlinesupport@totaltools.com.au.